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Visibility · Get found, get chosen

Google reviews: the rating that makes the phone ring

Before calling a garage in Bulle or booking a table in Murten, people look at the stars. We set up a simple system so that happy customers leave a review, and every review gets a reply.

Google reviews

Your garage

Car garage · Bulle

4.1

37 reviews

Calls from profile

+0 %

Directions

+0 %

  • EM

    E. Miller · 2 days ago

    Quick, careful work, quote respected.

  • SB

    S. Bapst · 5 days ago

    Sehr freundlich, gute Beratung.

  • NR

    N. Rossier · 1 week ago

    Pneus changés en trente minutes. Parfait.

Position in Google Maps

garage bulle

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Google reviews

What we put in place

  1. 01

    Reviews in one tap

    Short link, QR code at the counter, cards and text messages after the job: leaving a review takes less than a minute.

  2. 02

    Automatic requests

    A message goes out after every job or purchase, at the right moment and in the customer’s language.

  3. 03

    Replies to reviews

    We write the replies, to positive and negative reviews alike, in your voice. A well-handled complaint reassures as much as praise does.

  4. 04

    A polished Google profile

    Photos, opening hours, categories, services: a complete profile builds trust and shows up more often in Google Maps.

  5. 05

    Monthly reporting

    Number of reviews, average rating, calls and direction requests from your profile, compared with the previous month.

Google reviews

How it works

  1. 01

    Profile audit

    Rating, review count, competitors in your district: we measure where you start from.

  2. 02

    Set-up

    Printed materials, links, automatic messages and a thirty-minute training session for your team.

  3. 03

    Follow-up and replies

    Every new review gets a reply within two working days.

Who it is for

Restaurants, garages, tradespeople, hair salons, medical and therapy practices, shops: any business people choose by looking at Google Maps.

Good to know in Switzerland

Buying reviews, or only asking happy customers, breaks Google’s policies, and fake reviews can fall foul of the Swiss Unfair Competition Act (UCA). We only work with real customers: it is slower in the first weeks, but your rating is never at risk.

Google reviews

Frequently asked questions

How many reviews can I expect?

It mostly depends on how many customers you serve each month. A business serving around a hundred customers a month and asking all of them often gets about ten reviews a month. We give you a realistic estimate after the audit.

Can a negative review be removed?

Google only removes a review if it breaks its rules: fake reviews, abusive language, conflicts of interest. We flag the ones that qualify. For the rest, a calm and precise reply is the best defence.

Some of my customers speak German or French. Is that a problem?

No. Review requests go out in each customer’s language, and we reply to every review in the language it was written in.

Let’s see what Google says about you.

A free audit of your local visibility: Google profile, reviews, website and competitors. Thirty minutes, no commitment.

Book my free audit